Refund Policy

Push Envoy reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.

Exchange rate fluctuations for international payments are constant and unavoidable. Refunds are processed in U.S. dollars or NGN (What every way customer has paid), and will reflect the exchange rate in effect on the date of the refund. All refunds are subject to this fluctuation and Push Envoy is not responsible for any change in exchange rates between time of payment and time of refund.

 Billing and Payment Arrangements

Push Envoy will bill Customer on annual/monthly/quarterly/half yearly or any other mutually agreed period basis for all recurring fees (refer the link for payment/subscription plans). One‐time fees, including late payment fees, invoice processing fees, and returned check fees may occur at any time. No refunds or adjustment shall be issued for one‐time fees. For recurring fees, no refund or adjustment for plan downgrades, upgrades or elimination of plan features within the current billing term shall be issued. Invoices/payments are irrevocably deemed final and accepted by Customer unless disputed or sought clarification within thirty (30) days from the date of issue. Customer shall at all times provide and keep current and up‐to‐date Customer’s contact, credit card, if applicable, and billing information on the administrative control panel.